NHIF goes digital with mini app on Safaricom’s M-Pesa Super App

KENYA – Safaricom, the largest mobile and internet service provider in Kenya, has announced that NHIF services will now be available through their M-pesa Super App. The telco and NHIF have launched the NHIF mini-app within the M-PESA Super App that they say will empower customers to access services wherever they may be without visiting NHIF offices or downloading a separate app. Payment and account reconciliation services are already live on the mini-app, with procedure approvals set to become available soon. “NHIF is currently undertaking a digital transformation of all…

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Surge in kidney ailments increases NHIF payment for renal dialysis

KENYA- Cost for covering renal dialysis has more than tripled over the last four years, as NHIF paid a whooping Ksh. 3.8 billion to cover dialysis expenses, indicating the growth in kidney disease burden among Kenyan citizens. The national social health insurer remitted 3.844 billion shillings 295,563 claims for patients who underwent renal dialysis procedures between June 2017 and June 2021 as soaring cases of chronic kidney diseases continue to burden the fund. This represented a 208 percent increase from the Ksh. 1.247 billion the NHIF paid for hemodialysis in…

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National Hospital Insurance Fund stares at a crisis as number of defaulter’s surges

KENYA – More than half of National Hospital Insurance Fund (NHIF) members have stopped paying monthly contributions after the State-backed insurer paid billions of shillings for their treatment, setting the stage for a cash crunch. The fund has disclosed that 5.7 million members or 54 percent of the 10.6 million members had stopped paying premiums by the end of last month having benefited from NHIF services, including key procedures that come with hefty bills. NHIF chief executive Peter Kamunyo said a significant share of the dormant members stopped the monthly…

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Equity Afia clinics fall prey to sluggish NHIF accreditation of health clinics restraining service delivery

KENYA – The National Hospital Insurance Fund (NHIF) is yet to accredit a majority of Equity Afia clinics, highlighting the mismatch between expansion drive of health facilities and approval timelines. Equity Afia, the medical franchise of Equity Group Foundation (EGF), says only five of its 41 medical centers have received NHIF accreditation, making the rest inaccessible to patients seeking to pay bills using the national cover. “We continue to work with NHIF, but they had a period where they were not accrediting new facilities,” said Dr Joanne Korir, general manager…

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