Cardinal Health sets up a global capability center in Bengaluru

INDIA – Cardinal Health, an American multinational health care services company has established a global capability center (GCC) in Bengaluru, India, and it will operate under the name Cardinal Health International India (CHII).

The new center will serve as a global hub for IT, augmented intelligence, product software engineering, and business process management, leveraging internal capabilities to help Cardinal Health grow through technology enablement.

The focus of the technology center is to build a “world-class” capability that combines technology innovation and learning, which will empower the people to build solutions that will solve healthcare’s most complex challenges.

Cardinal Health has made a significant investment in CHII to build a service and technology network that will enable enterprise-wide scale.

By serving as a technology talent hub, the CHII team in India will focus on bringing Cardinal Health’s mission and vision to life.


Talking about the new center, Shane Abeyratne, senior vice president, global business services, Cardinal Health stated, “CHII will play a meaningful role in Cardinal Health’s work to continue transforming digital healthcare.

Construction of this ultra-modern in-house center in Bengaluru demonstrates our commitment to developing the next generation of local leaders and will help secure our position as an innovative global company.”

Cardinal Health International India (CHII) plans to increase its workforce from 415 to 650 by the end of the year.

Cardinal Health acquired Mscripts, a Bengaluru-based provider of patient adherence and engagement solutions, in 2019. It has used this acquisition to expand its tech workforce in India.

Mscripts was founded in 2008 to provide a digital communication platform to help patients stay on track with their healthcare by delivering targeted messages via mobile and web applications that are directly linked to the pharmacy dispensing system.

The personalized support provided by mobile pharmacy reminders encourages patient adherence to prescription medications while also saving patients money. Involving patients in this experience benefits overall health management.

The NYSE-traded company serves nearly 90% of US hospitals, over 60,000 US pharmacies, and over 10,000 specialty physician offices and clinics.

It provides over 46,000 home healthcare products to over 3.4 million patients.

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